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Quality Energy Efficient Landscape Services: An Interview with Heads Up Landscape

By Kristen Bosse

Please describe a little bit about your company and the services you offer.

Heads Up has been in business for 40 years in the Albuquerque/Santa Fe area. We design, install and maintain commercial sites as well as design and install residential jobs. We do perform many trades in house and have high standards for the quality of work we do.

How did you get into this line of work?

I studied Landscape Management at Brigham Young University in Provo, UT and met Heads Up through their recruiting efforts. I have an agricultural background and found several similarities to landscaping that I am passionate about.

You seem to offer many different services to your customers. Would you pick any specific ones out as your specialties?

As water conservation continues to become an important aspect in our business, we have developed effective standards for irrigation systems, including designing and installing cisterns, using grey water, and bio swales that harvest and manage rainwater.

I see you have utilized various green initiatives in your business. How important is it to you to remain a green company?

Being 'green' at Heads Up is an important priority for us and we truly believe in it. We seek and implement different alternatives constantly to be more efficient as a business, and to be responsible to our clients and earth.

What should homeowners be looking for in a good landscaping company?

One that respects their money and is mentally invested in their project. They should be willing to accept recommendations for their project that may be different their original thoughts. In addition, many companies offer free designs and estimates. These can vary greatly in quality and it is not a bad idea to work with a designer and pay for one to ensure you know what you are really buying.

Do you have a specific design style or can you alter your designs based on each customer's needs?

It can be hard to articulate feelings and thoughts when describing an invisible product. We certainly we have styles we promote, but we always hear out our clients first and make sure we understand what they are trying to accomplish. Once we have a sense of that we work with them to come to the best design. One major factor in our designing is implementing the experience we have with certain materials, plants, and concepts. The last thing we want to do is leave our clients with something that does not have a good track record.

What sets your business apart from other comparable companies? Do you believe you do anything better/different?

Several things set us apart. One notable difference is our experience. Because we maintain much of what we design and install, we learn many things that go back into our designs so we improve such as correct plant materials, and irrigation products. Another difference is that we sell quality. We typically will not be the least expensive contractor due to our high work standards and quality materials. I meet with many people after a landscape has been put in where the plants were planted poorly, the irrigation not designed well, and they are stuck with a mess a few years after it was put in. This most always proves to be a costly endeavor to correct. It may have looked fine the day it was put in, but true craftsmanship of the work exhibits itself over time.

In your opinion, how much can a newly landscaped exterior increase the value of a home?

I am not sure how much this would increase it numerically, but I do know when people look for, or are selling a home, it is the first thing seen and gives an immediate impression. A landscape not only increases property value but creates a home and utilizes what a person is paying for.

How long does the process usually take from initial design to completion?

This all depends on the current schedule and backlog of work. Normally, after meeting with a client it takes two weeks to finalize on a design and price. Once that is set, we complete residential jobs at an average of 1-2 weeks.

What are the most difficult kinds of projects?

The more difficult jobs are when there are many major elements like lighting, pergolas, outdoor kitchens, patios, and walls etc., all going on at the same time. It creates a challenge where communication is key. They are also the most fun and rewarding.

What's the best way for people to get in contact with you?

The best way is to call our main office in Albuquerque or put in a bid request through our website.

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Kristen has written impressive content including press releases and feature stories...

Phone: (203) 913-0483

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