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Deborah Calkin Agency Matches Trusted Helping Hands to Households

By Pamela Sosnowski

In today's hectic world, families can often use a helping hand, whether it's a nanny, housekeeper, caregiver, or personal assistant. The Deborah Calkin Agency (DCA) has been providing these services and more to households across New Mexico as well as Austin, Texas for nearly a decade. In fact, DCA holds the distinction of being New Mexico's first household staffing agency, and one that employs a rigorous screening process to provide a safe and trusted experience to its clients.

"We specialize in long-term, home-staffing placements based on our client's unique and individual needs and preferences," Deborah Calkin, the agency's owner, said. "[We]have the largest up-to-date database of screened household service professionals in New Mexico with the longest average placement history; some of our placements are going on nine years now. Our matches are not just based on work experience, but on personality, character, communication skills and other major factors. Our first concern is always our client's and applicant's safety and privacy."

Calkin herself was a live-in nanny while attending college, and after working for a top nanny agency in Dallas returned to her hometown of Santa Fe and decided to start her own business to match households with experienced, trusted professionals. Besides nannies and housekeepers, DCA can also match clients with governesses, education-trained nannies that help tutor, mentor, and care for school-age children, newborn specialists, eldercare specialists, estate managers, personal chefs, and more. All child and elder care professionals are CPR and first aid certified. Most of their candidates are referred to the agency or are seeking an established APNA, Association of Premiere Nanny Agencies, to represent them. They present a trusted resource for professional home help.

"We make the entire process easy so that our clients can focus on their busy day-to-day lives," Calkin said. "Our clients will never be sent 20 candidates to choose from; only the top 3 to 5 whom we've hand selected. 98% of the time our clients hire one of the first 3 candidates we refer." As part of their guarantee, the agency offers a free five-day trial period before agreements are signed between the household professional and client. Additionally, if they cannot place the right match within the first 30 days, they will provide one of their temporary domestic professionals to fill in until the perfect fit is found. Confidentiality is strictly enforced but once an agreement is signed, a client may request to see an applicant's background portfolio.

Calkin also believes in giving back to the local community and the world, which is why 10% of her agency's profits are donated to two New Mexico charities: Lifewater International, which is dedicated to providing clean water to impoverished nations, and The Life Link, a local homeless shelter.

"Giving back locally and globally has been one of our fundamental values as a business since we opened in 2008," Calkin said. "We are blessed and want to bless others that are in need."

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